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smhillis
06-27-2015, 10:56 PM
Hello
I was hoping someone might be able to help me out a bit. I have recently had to do a clean reboot to my Windows 8.1. I had my Reason/Record 1.5 on an external hard drive. After the reboot I am getting the error msg
"Ignition key driver installation failed - Could not install or update the drivers for the ignition key. Please uninstall the old drivers and try again or contact customer care."

I updated the drivers to 2.8 but I am still getting the same msg. I also contacted customer care but they have yet to respond. Any and all help will be greatly appreciated.
Thanks
Matt

smhillis
06-28-2015, 10:45 PM
If it helps anyone it seems codemeter was unable to install due to either my Avast or Mcafee firefall as I momentarily turned both of them off and was able to install codemeter thus allowing my ignition key to work

Osmose
06-29-2015, 12:10 AM
Mm seems i'd missed you post. Nice that you managed to fix it though.
But, avast should promt when blocking something, if it didn't; i reckon mcafee was the issue