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  1. #1

    Reason 7 and the Realtek "connected but not available"

    My Reason 7 is not letting me use a new Shure condenser USB microphone. I can't find a usable input.
    In the AUDIO IO back panel a red light is lit. "Connected but not available".


    I have a laptop with the Realtek card most laptops come with. I can record using the Windows one track recorder.

    Any hints?

    Thank you !!!!

  2. #2
    Administrator Matt's Avatar
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    Quote Originally Posted by AngelPenaRamos View Post
    My Reason 7 is not letting me use a new Shure condenser USB microphone. I can't find a usable input.
    In the AUDIO IO back panel a red light is lit. "Connected but not available".


    I have a laptop with the Realtek card most laptops come with. I can record using the Windows one track recorder.

    Any hints?

    Thank you !!!!
    I would just with the manufacture it might be drivers if you are using Windows.

  3. #3
    Reason Master Osmose's Avatar
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    Check the drivers indeed, might be a compatibility issue if you have em installed, I.e. windows 10 or 32 bit 64 bit compatibility
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