Hello, I am brand new to midi recording so please bear with me. Also, I have searched the forum and couldn't find the answer I am looking for.

This is my hardware:


AKAI Midi MPK249 keyboard controller


Microsoft Surface Book laptop


Last night I downloaded the Reason 10 Lite software. I have the MPK249 connected to the laptop with the USB cord supplied by AKAI. My problem is that Reason is not detecting my keyboard. I tried using the Auto-Detect during setup but it did not detect. I also tried going into Preferences, Control Surfaces and adding it manually. I found the AKAI and the MPK249 in the drop down menus but it still would not work. When I access Reason sounds from my computer I hear them fine. But it is just not recognizing my controller.


Any help would be MUCH appreciated! Thank you,